What to request
- Diagnosis and supporting photographs
- Written repair location and scope
- Materials and compatibility
- Access and safety allowances
- Internal and external inclusions
- What happens if concealed damage is found
- Warranty details and exclusions
- Applicable WA Building and Energy licence information
Check the licence class
WA Building and Energy has distinct licence classes for work including roof tiling and roof and wall cladding. Confirm the contractor’s class covers the proposed scope and check current status.
Be cautious with instant diagnosis
A precise repair promise made without inspecting the roof, access or water path may overlook the actual cause. Photos can help triage, but they do not always replace site assessment.